Everything You Need to Know

About Bedmats' Policies

Bedmat Pricing

Fine Print

At Bedmat, we believe in being open and transparent about our pricing so you always know what to expect. While we strive to keep our website prices accurate and up to date, they may vary from time to time and are subject to change without prior notice. To ensure clarity, we’ve outlined some important details below to help you understand how our pricing works, including VAT and delivery costs:

  • Prices on the website may vary from time to time and are subject to change without prior notification
  • All prices quoted on the website are inclusive of VAT (value added tax)
  • All prices are excluding delivery costs to customer

Terms & Conditions

Service Warranty

At Bedmat, we don’t just sell mattresses – we stand by them.
Every product comes with our Service Warranty, a promise that your comfort is protected long after your purchase. If something isn’t right with the materials or workmanship, we’ll make it right – whether that means a repair, replacement, or support from our team.

Because at Bedmat, your peace of mind matters as much as your good night’s sleep.

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Delivery Policy

Subject to availability and receipt of payment, requests will be processed and manufacturing and delivery lead times confirmed by way of e-mail. Delivery costs are subject to volume and area and will also be confirmed by way of e-mail. Delivery dates quoted are estimates and while every effort will be made to ensure estimated dates are honored, circumstances beyond the control of Bedmat (Pty) Ltd may cause delivery dates to be changed. Goods must be inspected on delivery and Bedmat (Pty) Ltd notified immediately of any damage, defects and/or imperfections.

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Customer Privacy Policy

Bedmat Online is committed to respecting the privacy of your personal information. Any personal information pertaining to the customer will not be shared with any 3rd parties. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).
The PAIA may be downloaded from: